業務晉升

香港商用航空中心領導區內公務機營運基地發展, 並提供多元化的就業機會。不論你是希望開展多元且具挑戰性事業的職場新鮮人,或是找尋發展增值機會的專業人士,在這裡均能找到合適的機會。

加入香港商用航空中心

香港商用航空中心以地區性公務機營運基地的領導機構自居。航空業舞台上一般/商用航機領域業務持續增長,吸引了不少積極而充滿熱誠的人才加入。香港商用航空中心明白人才是機構最寶貴的資產。為了讓業務不斷進步,我們決意打造一個人人平等受尊重的工作環境,為員工提供發揮空間並表現自己最好一面的機會,同時令香港商用航空中心能將服務標準維持在最高水平。此外,香港商用航空中心非常重視團隊合作,以及紮根於我們的營運哲學裡的座右銘 — 成功培養成功 (Success breeds success)。

職位空缺

  • 團隊合作是我們在香港商用航空中心 的核心價值。全賴每天一起工作、充滿拼勁的團隊,我們能夠隨時應對急速的改變及所面對的挑戰。

    Kico Yu助理經理 - 營運控制中心
  • 我以一名助理的身份加入香港商用航空中心,隨後升任為業務代表及經理,現在已成為服務經理。香港商用航空中心為我提供機會,讓我可以嘗試新事物,並認識不同人士。每一天都很不一樣。我很感恩能夠擁有這樣的仕途,讓我能在這裡成長、發揮潛能,並每天挑戰自己更進一步。

    Evita Tsui顧客服務經理
  • 我覺得在這裡工作的時間過得很快。對比三年前加入香港商用航空中心大家庭的時候,我覺得自己改變了很多。無論任何天氣,我們每天都要為不同機種提供不同服務,每天都好像是全新的挑戰和體驗,但我的同伴仍會毫無保留地與我分享他們的知識、經驗及技巧。幸得他們以及學習規劃,我一直堅信在這裡就能發揮自己的最好一面,並挑戰不同領域。

    Leo Ho高級航線服務技術員

員工福利

香港商用航空中心深信人才是持續成功的關鍵。因此,我們非常著重於設計薪酬福利,確保待遇能吸引人才,而非只著重市場競爭性,包括:

  • 雙糧

  • 花紅

  • 交通津貼及輪班津貼

  • 醫療及牙科福利

  • 有系統的全面培訓課程

  • 員工休閒活動

  • 長期服務獎

  • 傑出表現獎

  • 生日假期及結婚假期等

  • 進修資助

員工活動

我們理解在機場工作可能要承受很大的壓力。因此,多年來我們均非常努力並投放不少資源,希望令員工工作與私人生活能達致平衡。這非常重要,因為我們視員工為主要的持份者;而作為僱主,我們有義務要照顧我們的員工。公司每年都會舉辦不同活動讓員工參與 — 如遠足、員工聚會、周年晚會、義工慈善服務等運動休閒活動。

企業社會責任

我們希望以行動帶領行業,將企業社會責任(CSR)列入日常運作及決策考慮的一部份。我們將關懷社區視為企業社會責任中不可或缺的部份,並透過不同計劃實踐。我們非常關注社區的需要,並以實際行動支持不少業務以外的活動。

我們致力推動健全的管理模式,打造友善安全的運作環境,並推行可持續發展、與持份者建立真誠互信的關係,並關懷社區。我們的三個基礎如下:

  • 推行為社會帶來正面影響的政策與做法;

  • 確保自己是關注員工的需要與價值觀的僱主;並

  • 與持份者及大眾建立健康、真誠互信的關係。

運作管理實習生計劃

2012 年起,我們展開了自己的實習生計劃,我們重點希望培養未來的經理級人才及領袖,切合並協助業務發展需要。為期兩年的計劃為實習生提供業務上所有主要範圍的學習機會,包括客戶服務、後勤部門、運作中心,以及其他支援職能。主要希望能為實習生提供具體、充實及深入的培訓,例如技術上的技巧、與人相處的技巧及處理工作計劃的經驗。除了實務上的培訓,我們亦設有導師計劃 (Mentorship Programme),確保實習生在事業發展上能獲得更多指導。完成計劃後,實習生一般會晉升至主管級職位,負責基本管理職務。

職位空缺

香港商用航空中心有限公司已連續多年獲在選為處理商務航機方面的亞洲最佳公務機營運基地。香港商用航空中心亦獲得其他同業的肯定及獎項。為了與想法相近的優秀人才分享我們的遠見和夢想,現正誠聘以下職位。

職位名稱:

  • Line Service Technician
    Job Duties:
    • Provide aircraft arrival / departure routine services

    • Handle aircraft refueling, aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground service equipment

    • Perform daily inspection and routine check on Ground Service Equipment

    • Provide driving support for operational needs

    • Act as headset man and perform walk around check of inbound and outbound flight movements

    • Handle aircraft fueling operations and associated documentations and records

    • Responsible for basic data input in HKBAC system

    • Perform other duties as assigned by Superior

     

    Requirements:
    • Form 5 or above with minimum 5 years’ relevant experience

    • Must hold a valid Hong Kong Driving License Class 1 & 2, holding a valid Hong Kong Driving License Class 18 & 19 is definitely an advantage

    • Good command of both spoken and written English and Chinese

    • Shift duty is required

  • Assistant Manager – Line Service
    Job Duties:
    • Work closely with Department Manager to perform daily administration duties including but not limited to managing airport permit application, attendance record / leave application, monthly reporting, department budgeting, regular audit checks, company events and staff activities

    • Ensure all SOP are complied with external manuals and operational requirements

    • Ensure the new guidelines/circulars/work instructions are delivered to frontline staff clearly and properly

    • Manage the costs effectiveness and utilization of operational and office wares

    • Manage the communication devices and accessories and evaluate devices and system upgrade/maintenance if needed

    • Monitor, evaluate and keep track of the KPI record and able to provide suggestion for improvement if needed

    • Assist in planning, developing and implementing standards to enhance the efficiency, quality and service delivery

    • Assist in safety inspection and maintenance for all Ground Service Equipment is complied with OEM, HKIA recommendations and operational service standards

    • Perform ad-hoc duties as assigned by Superiors

     

    Requirements:
    • Degree holder with at least 3 years of relevant experience in the aviation industry

    • Strong knowledge in planning, project/process analysis preferably in general aviation field

    • Excellent interpersonal, problem solving, supervisory and communication skills

    • Detail-oriented, mature, positive and Can-Do attitude with strong sense of responsibility

    • Good command of both spoken and written English and Chinese

    • Proficient in MS Office applications and Chinese Word Processing

    • Holder of valid Hong Kong Driving License No. 1 and 2 is an advantage

  • Assistant Manager – Security
    Job Duties:
    • Assist in the implementation of the laid down security measures as stipulated in the Tenant Restricted Area (TRA) Security Program

    • Compose and update security-related documents, which includes TRA Security Program, security risk assessments, KPI, circulars, Security Awareness Training materials

    • Conduct security trainings and briefings for HKBAC staff & tenants

    • Closely work with related authorities for meeting the required statutory standards and to enhance the overall aviation security culture

    • Monitor and supervise security contractors’ performance to upkeep a highly proficient security services standard, including AVSECO and security system contractors

    • Organize security exercise to enhance security awareness

    • Coordinate security arrangement for special events. E.g. special events, VIP flights, static display

    • Perform other ad hoc duties as assigned by Superior

     

    Requirements:
    • Degree Holder/Diploma with at least 5 years’ of working experience preferably in airport operations

    • Good interpersonal, communication and problem solving skills, well-organized and with detail-minded

    • Proficient in written and spoken English and Chinese

    • Airport or Security operation experience will be an advantage

    • Willing to work outside office hours occasional

    • Able to work independently

  • Customer Service Supervisor
    Job Duties:
    • Supervise the overall daily operations of Customer Service team

    • Responsible for handling customer service process and monitoring all services provided by the team are handled professionally and comply with handling guidelines and regulatory requirements in the process

    • Acts as Duty Supervisor to coordinate with other departments on daily operations

    • Liaise with external parties on operational issues

    • Coordinate with the Protocol, the Government VIP lounge and Control Authorities when there are VVIP flights

    • Assist in preparing Annual Performance Appraisal Form for Customer Service staff

    • Assist in drafting manuals / guidelines

    • Establish and maintain good working relationship with airport entities, service providers, operators and customers

    • Provide training and coaching to new staff

    • Perform ad hoc duties as assigned by superior

     

    Requirements:
    • Degree holder with at least 4 years’ relevant experience, or

    • Diploma holder with at least 6 years’ of customer service experience with at least 2 years in supervisory level

    • Strong customer service, supervisory and problem solving skill

    • Mature and positive attitude with high level of teamwork spirit

    • Excellent command of both verbal and written English / Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Shift duty is required

  • Senior Customer Service Officer
    Job Duties:
    • Lead a team in handling daily operation duties and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

    • Provide customer service to passengers and crew members in all flight related matters

    • Co-ordinate with external parties, such as services’ providers, airport control authorities and cross departments on daily operation

    • Co-ordinate with the Protocol, the Government VIP lounge and control authorities when there are VVIP flights

    • Prearrange, issue and ensure the accuracy of all invoices before aircraft departure

    • Liaise and follow up with Accounts Department for any invoicing issues

    • Provide training and coaching to new staff

    • Perform any ad hoc duties as assigned by superior

     

    Requirements:
    • Degree holder with 3 years relevant experience or

    • Diploma holder with at least 4 years’ of relevant experience

    • Good interpersonal skill and customer service skill

    • Independent, mature and detail-oriented with strong sense of responsibility

    • Good command of both verbal and written English / Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Willing to work on shift duty

  • Guest Relations Officer (Bell & Concierge)
    Job Duties:
    • Monitor the Concierge counter and ensure its professionalism

    • Foster quality customer services and enhance relationships with flight crew and passengers

    • Handle all crew and passenger luggage and maintain effective communications with related parties to deliver luggage to/from aircraft

    • Attend and offer assistance to all visitors as well as monitor all activities within the terminal and the traffic flow at the driveway and carpark

    • Perform ad hoc duties as assigned

     

    Requirements:
    • Certificate holder with minimum 4 years’ experience preferably in Concierge / Bell service OR F.7 with minimum 6 years’ experience preferably in Concierge / Bell service

    • Pleasant, courteous, efficient, willing to serve and well groomed appearance

    • Good communication, interpersonal and leadership skills

    • Good command of both spoken and written English / Chinese

    • Shift duty is required

    • Candidate with more experience will be considered as Senior Guest Relations Officer

  • Executive Assistant / Project Manager
    Job Duties:
    • Act as Corporate Secretary, duties including but not limited to, scheduling and attending Board meetings, handling logistics and preparing material for Board meetings, taking notes and fielding general queries from Board members

    • Provide full spectrum of administrative support and schedule organization for senior executive

    • Compile the presentation materials and documents by consolidating the inputs from the various stakeholders and analyzing the information searches

    • Identify new customers and explore good business opportunities

    • Conduct market research/financial feasibility studies and analysis to evaluate the profitability of the business projects/cases

    • Provide professional sales & account management and customer services support to maintain excellent relationship with existing and new customers

    • Liaise with airport entities, vendors, tenants, clients and attend meetings when necessary

    • Perform other ad hoc or miscellaneous duties assigned

     

    Requirements:
    • Degree holder in a related discipline or other relevant qualifications

    • With over 5 years of experience in company secretarial/executive works/sales & account management in sizable and reputable companies. With legal background/exposure is an advantage

    • Detail oriented, highly organized and independent with strong sense of responsibility

    • Fast learner and willing to learn with a positive ‘can do’ attitude, with excellent interpersonal, negotiation and communication skills

    • Sales and result oriented with strong business acumen and market awareness

    • Proficient in both written and spoken English and Chinese, including Mandarin

    • Occasional travel is required

    *必需

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    我們只接受以下格式:.doc, .docx, .pdf, .jpeg, .jpg, .tif, .tiff, .png ,而檔案大小不應大過 3MB。

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