Careers
Why Join HKBAC?
Pioneering Excellence in Business Aviation
As the region’s leading FBO, HKBAC is at the forefront of the fast-growing general and business aviation sector. We attract and cultivate top talent – professionals who share our passion for redefining service excellence.
At HKBAC, our people are the foundation of our success. We’re committed to fostering an environment where every team member:
- Thrives in a culture of mutual respect and collaboration
- Excels through continuous growth opportunities
- Performs at their peak to maintain our unmatched service standards
We live by the principle that ‘success breeds success’ – a philosophy that drives both individual achievement and team triumphs. Join us to grow your career where exceptional service takes flight.
Team work is our core value here at HKBAC. Thanks to the energetic team I work with every day, we are able to deal with the fast-pace change and challenges we meet.
I joined as an assistant, who was then promoted to be a representative, then a senior, and now I am a Manager. HKBAC provides me with the opportunity to try new things and meet new people. Every day is different. I am blessed with a career path in which I am allowed to grow, play out my potential, and am challenged every day to do better.
Time passed quickly for me as a line service technician here. I felt so different to the person I was 4 years ago before I joined the HKBAC family. Each day is a challenge and experience as we need to provide different services for different kinds of aircraft, in good weather or bad, but my teammates unreservedly shared with me their knowledge, experience and skills. Because of them and the learning path, I never have any doubts that we are able to excel and brave new horizons.
Our Benefits
At HKBAC, we recognize that our people are the cornerstone of our success. To attract and retain top talent, HKBAC offers a market-leading remuneration and benefits package, designed to outperform industry benchmarks, including:
- Doubly pay
- Discretionary Performance Bonus
- Overnight / Overtime / Transportation / Typhoon / Shift Allowances
- Group Medical & Dental Benefits
- Professional and Comprehensive Training
- 5-day work
- Staff Recreational Activities
- Long Service Awards
- Birthday Leave & Marriage Leave etc.
- Training Sponsorship
- New join bonus & driving license allowance (for designated HK driving license )
Life at HKBAC
We recognize that airport operations can be demanding. That’s why HKBAC has made significant investments in our team’s wellbeing, ensuring a healthy work-life balance for all employees. As valued stakeholders in our success, our employees deserve more than just competitive compensation – they deserve enriching work experience.
Our annual wellbeing initiatives include:
- Team-building adventures like hiking excursions
- Social events including festive gatherings and our celebrated annual dinner
- Community outreach through volunteer and charity programs
These efforts reflect our fundamental belief: when our team thrives, our business excels.
Corporate and Social Responsibility
We are committed to leading by example in the way we integrate corporate social responsibility (CSR) into our operational decisions and practices. Community care is an integral part of our CSR and is carried out through various programs. We are strongly aware of the needs in our community and have supported several meaningful activities outside of work.
We endeavour to foster sound management practices, to create a congenial and safe operating environment, and thus promote sustainable growth, build meaningful relationships with our stakeholders, and care for the community. The following are our 3 foundations:
- Adopt policies and practices which make positive contributions to the society;
- Ensure that we are an employer of choice who are aware of the needs and values of our employees; and
- Build healthy and meaningful relationships with external stakeholders and the public.
Operations Management Trainee Programme
Since 2012, we have developed our own in-house trainee programme with a strong focus to groom future managers and leaders to match our business needs. This programme offers the trainee the opportunity to go through all key functions of the business including Customer Experience, Integrated Service Centre & Line Service, as well as other supporting functions. The objective is to provide our trainees with solid, fulfilling and in-depth training such as technical skill, people skill and project management experiences. Apart from on-the-job training, we have also designed a mentorship scheme for trainees to ensure professional and proper guidance will be given throughout their career development process. Upon completion of the trainee programme, a typical path of our trainees will be a promotion to a supervisory level position to take up basic management responsibilities.
Internship Programme
The HKBAC Internship Programme offers a comprehensive and thoughtful curriculum that provides interns with hands-on work experience across an expansive range of projects. It is a challenging, yet supportive and rewarding experience that includes the opportunity to work on projects that cover a diverse range of topics, issues, and scenarios.
Through the programme, we equip interns with the skills, knowledge, and practical experience necessary to succeed in business aviation. Our goal is to cultivate the next generation of talented professionals to take the industry forward.
In addition to our signature HKBAC internship programme, we participate in several credible external initiatives including the ITC STEM Internship Scheme, HKIAA Placement Programme, Maritime and Aviation Internship Scheme, the IVE Internship Programme and more.
Open Career at HKBAC
Hong Kong business Aviation Centre is Asia’s premier Fixed Base Operator (FBO), renowned for excellence in business aviation. As we continue to grow, we invite skilled professionals to join our award-winning team.
Job Titles:
Assistant Manager – Integrated Service Centre
Job Duties:
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Assist Manager to manage and monitor the overall operation of Integrated Service Centre
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Responsible for handling customer service process, monitoring all services provided by the team are handled professionally and complied with handling guidelines and regulatory requirements
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Ensure customer’s comments to be handled promptly, courteously and appropriately
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Establish and maintain good working relationship with airport entities, MROs, service providers, operators and customers
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Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)
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Provide coaching and counseling to staff to ensure their performances meet the company’s expectations
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Prepare monthly roster to ensure adequate manpower resources for daily operation
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Assist to review and update department’s training material, internal handling procedure and provide relevant training and coaching to team members
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Assist to prepare monthly reports, manage departmental KPI and performance appraisals for team members
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Perform ad hoc duties as assigned by Superior
Requirements:
- Degree holder with at least 5 years’ relevant experience or Diploma holder with at least 6 years’ of customer service / guest relations experience with minimum 3 years’ in supervisory level
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Excellent interpersonal, supervisory and customer service skills
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Strong troubleshooting and problem solving skills
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Mature, proactive, and positive attitude with high level of teamwork spirit
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Excellent command of both spoken and written English / Chinese
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Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus
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Shift duty is required
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Candidate with airline lounge or hotel experience is highly preferrable
Line Service Technician
Job Duties:
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Provide aircraft arrival / departure routine services
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Handle aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground equipment, and assist hydrant dispenser refueling operations
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Perform daily inspection and routine check on Gound Service Equipment
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Provide driving support for operational needs
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Act as headset man and perform walk around check of inbound and outbound flight movements
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Handle aircraft fueling operations and associated documentations and records
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Responsible for basic data input in HKBAC system
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Perform other duties as assigned by Superior
Requirements:
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Form 5 or above with minimum 2 years’ relevant experience
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Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of Code 18 / 19 is an advantage
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Good command of both spoken and written English and Chinese
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Shift duty is required
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Candidate with more experience will be considered as Senior Line Service Technician
職責:
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為抵港/離港航班提供服務
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於停機坪和機庫執行飛機停泊調動、拖行和引領工作
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按運作需要提供駕駛支援
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負責為飛機加油、補充食水、裝卸行李和操作地勤設備
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為飛機進行基本檢查包括耳機通訊對話及飛機機身損壞檢查
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記錄輸入燃料數量及處理文書工作
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執行其他被指派職務
入職要求:
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中五或以上程度及兩年相關工作經驗
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必須持有效香港駕駛執照第1, 2類及良好駕駛紀錄;另持有第18, 19類更佳
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能操簡單英語及普通話
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需輪班工作
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經驗較多者將被考慮為高級航線服務技術員
Officer – Integrated Service Centre
Job Duties:
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Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements
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Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents
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Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)
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Liaise closely and coordinate with aircraft operators and agents, MROs, service providers and airport’s Control Authorities on flight operation and services requirement
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Plan and arrange ramp services to ensure smooth daily operation
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Perform ad hoc duties as assigned by Superior
Requirements:
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Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience
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Customer-oriented with good interpersonal skill and serving attitude
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Initiative, detail-oriented and good team player
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Good command of both spoken and written English / Chinese
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Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus
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Shift duty is required
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Candidate with more experience will be considered as Senior Officer – Integrated Service Centre
Senior Officer – Integrated Service Centre
Job Duties:
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Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements
-
Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents
-
Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)
-
Liaise closely and coordinate with aircraft operators and agents, MROs, service providers and airport’s Control Authorities on flight operation and services requirement
-
Plan and arrange ramp services to ensure smooth daily operation
- Assist to coach new joiners and perform DIC duty in absence of Superior
- Prearrange, issue and ensure the accuracy of all invoices
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Perform ad hoc duties as assigned by Superior
Requirements:
- Degree holder with at least 3 year’ relevant experience or Diploma holder with at least 5 years’ relevant experience
-
Customer-oriented with good interpersonal skill and serving attitude
-
Initiative, detail-oriented and good team player
-
Good command of both spoken and written English / Chinese
-
Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus
-
Shift duty is required
-
Candidate with airline lounge or hotel experience is highly preferrable