CAREERS

HKBAC prides itself as the leader in the FBO business in the region.

Why Join HKBAC

HKBAC prides itself as a leading FBO in the region. The growing GA/BA sector within the aviation arena constantly attracts talents with strong drive and passion to join. At the HKBAC, we understand that people are our most important asset. As our business continues to thrive, we are determined to provide a working environment in which everyone is respected, given the opportunity to excel and to perform at their best in order for HKBAC to maintain the highest service standards. Besides, here at HKBAC, we value teamwork and the principle that – ‘success breeds success’; a motto that is firmly embedded in our operating philosophy.

SEE OPENINGS!

  • Team work is our core value here at HKBAC. Thanks to the energetic team I work with every day, we are able to deal with the fast-pace change and challenges we meet.

    KICO YUAssistant Manager - Centre of Operations
  • I joined as an assistant, who was then promoted to be a representative, then a senior, and now I am a Manager. HKBAC provides me with the opportunity to try new things and meet new people.  Every day is different. I am blessed with a career path in which I am allowed to grow, play out my potential, and am challenged every day to do better.

    Evita TsuiCustomer Service Manager
  • Time passed quickly for me as a line service technician here. I felt so different to the person I was 4 years ago before I joined the HKBAC family. Each day is a challenge and experience as we need to provide different services for different kinds of aircraft, in good weather or bad, but my teammates unreservedly shared with me their knowledge, experience and skills. Because of them and the learning path, I never have any doubts that we are able to excel and brave new horizons.

    Leo HoSenior Line Service Technician

Staff Benefits

At HKBAC, we believe that our people are vital to our continued success. As such, we pay special attention to design our remuneration package and benefits to ensure they are attractive and ‘more than’ competitive, which include:

  • Doubly pay

  • Discretionary bonus

  • Transportation Allowance and Shift Allowance

  • Medical & Dental Benefits

  • Structured and Comprehensive Training

  • Staff Recreational Activities

  • Long Service Awards

  • Outstanding Performance Awards

  • Birthday Leave & Marriage Leave etc.

  • Education Sponsorship

Staff Activities

We understand very well that working in the airport can sometimes be quite stressful. Therefore, over the years we have been putting more effort and resources to help our staff to strike a good work-life-balance. This is essential as we view our staff as key stakeholders, and, as an employer, we have a duty to take care of our staff. Every year the company will organise different activities for staff to participate in; for instance sports and recreational events like hiking, staff gatherings and annual dinner, as well as voluntary and charity work.

Corporate and Social Responsibility

We are committed to leading by example in the way we integrate corporate social responsibility (CSR) into our operational decisions and practices. Community care is an integral part of our CSR, and is carried out through various programmes. We are strongly aware of the needs in our community and have supported a number of meaningful activities outside of work.

We endeavour to foster sound management practices, to create a congenial and safe operating environment, and thus promote sustainable growth, build meaningful relationships with our stakeholders, and care for the community. The following are our 3 foundations:

  • Adopt policies and practices which make positive contribution to the society;

  • Ensure that we are an employer of choice who are aware of the needs and values of our employees; and

  • Build healthy and meaningful relationships with external stakeholders and the public.

Operations Management Trainee Programme

Since 2012, we have developed our own in-house trainee programme with a strong focus to groom future managers and leaders to match our business needs. The 2-year programme offers the trainee the opportunity to go through all key functions of the business including Customer Service, Line Service and Centre of Operations, as well as other supporting functions. The objective is to provide our trainees with solid, fulfilling and in-depth training such as technical skills, people skills and project management experiences. Apart from on-the-job training, we have also designed a mentorship scheme for trainees to ensure there will be someone to provide guidance in their career development. Upon completion of the trainee programme, a typical path of our trainees will be a promotion to a supervisory level position to take up basic management responsibilities.

Job Post

The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

  • 航線服務技術員
    職責:
    • 於停機坪和機庫執行飛機停泊調動、拖行和引領工作

    • 負責為飛機加油、補充食水、裝卸行李和操作地勤設備等

    • 記錄燃料數量及處理工作單

     

    入職要求:
      • 中五或以上程度及五年工作經驗

      • 持有效駕駛執照第 1, 2類 ; 另持第 18類更佳

      • 需輪班及於戶外工作

      • 經驗較淺者將考慮為航線服務助理

  • Senior Customer Service Officer
    Job Duties:
    • Lead a team in handling daily operation duties in Customer Service Department

    • To meet and greet VIP guests and deal with crew members in all operational related matters

    • Co-ordinate with the service providers and airport control authorities when necessary

    • Ensure all outgoing emails and correspondence are properly handled

    • Ensure the accuracy of all invoices before aircraft departure

    • Provide training and coaching to new staff

    • Other ad hoc duties assigned by superior

     

    Requirements:
    • Degree holder with 4 years’ relevant experience preferably in aviation industry; Or High Diploma holder with more experiences will also be considered

    • Independent, mature and detail-oriented with strong sense of responsibility

    • Excellent command of both verbal and written English and Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Willing to work on shift duty

    • Candidate with less experience will be considered as Customer Service Representative

  • Assistant Systems Manager
    Job Duties:
    • Work closely with business functions, analyze business requirements, develop conceptual solution design and draw up project management plan and proposals for approval

    • Supervise the design and development of proof-of-concept system prototypes to validate functional requirements and to meet the overall business and technical requirements

    • Monitor and supervise project team members and vendors in the timely execution of project activities and recommend risk mitigation measures to ensure project would meet its objectives, time schedule and budget constraints

    • Supervise implementation activities and deployment of the final system for operational use to ensure timely and successful rollout of the system

    • Perform other ad hoc projects as assigned by Superior

    Requirements:
    • Degree in Computer Science, Information System, Computer Engineering or related disciplines with minimum 4 years’ relevant experience in which 2 years in supervisory role

    • Acquired professional training in project management, business analysis and system development life cycle (SDLC) methodology

    • Proficiency in relevant programming languages, databases and data communications

    • Project experience in ERP or work order package solution (e.g. IBM MAXIMO) implementation is an advantage

    • Detail minded with strong interpersonal, organizational and problem solving skills

    • Excellent command of both verbal and written English and Chinese

    • Candidate with more experience will be considered as Systems Manager

  • Customer Service Representative
    Job Duties:
    • Attend the Customer Service counter, respond to queries and perform administrative duties

    • Coordinate with operations department on daily operation

    • Coordinate with the Protocol, the Government VIP lounge and control authorities when there are VVIP flights

    • Prepare and ensure the accuracy of all invoices before presenting to pilot in command for signature or collect payment prior aircraft departure

    • Provide service to passengers and crew members for all flights

    • Coordinate aircraft catering services

    • Liaise closely and coordinate with overseas agents, aircraft operators on flight operation and services requirement

    • Coordinate between aircraft operator and government authorities for landing / departure permits approval

    • Other ad hoc duties as assigned by Superior

    Requirements:
    • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

    • Customer-oriented with strong interpersonal skill and serving attitude

    • Initiative, detail-oriented and good team player

    • Good command of both spoken and written English & Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Willing to work on shift duty

  • Senior Guest Relations Officer (Bell & Concierge)
    Job Duties:
    • Handle all services provided in Concierge Counter and ensure its professionalism

    • Provide luggage service to passengers and crew members of flights at the Executive Lounge and ensure the record is well maintained

    • Attend and offer assistance to all visitors / customers at all times as well as maintain the free flow of customers in the Executive Lounge, drive way and car park

    • Work closely with other operation departments to ensure a smooth flow of information and cooperation and handle departmental administration work

    • Assist to provide training and manage team members to ensure their performance are met with company’s expectation

    • Perform ad hoc duties as assigned

    Requirements:
    • Diploma holder with 5 years or above experience, preferably in Concierge / Bell service OR Certificate holder, with 7 years or above experience

    • Outgoing, pleasant, courteous, willing to serve and well groomed

    • Good communication, interpersonal and leadership skills

    • Good command of both verbal and written English and Chinese

    • Shift duty is required

    • Candidate with less experience will be considered as Guest Relations Officer

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