Job Duties:
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Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements
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Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents
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Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement
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Coordinate with other departments on daily operations
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Monitor & answer the Air-To-Ground radio call from inbound/outbound flights
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Prearrange, issue and ensure the accuracy of all invoices
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Perform ad hoc duties as assigned by Superior
Requirements:
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Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience
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Customer-oriented with strong interpersonal skill and serving attitude
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Initiative, detail-oriented and good team player
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Good command of both spoken and written English & Chinese
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Holder of Driving License 1, 2 is an advantage
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Shift duty is required