CAREERS

HKBAC prides itself as the leader in the FBO business in the region.

Why Join HKBAC

HKBAC prides itself as a leading FBO in the region. The growing GA/BA sector within the aviation arena constantly attracts talents with strong drive and passion to join. At the HKBAC, we understand that people are our most important asset. As our business continues to thrive, we are determined to provide a working environment in which everyone is respected, given the opportunity to excel and to perform at their best in order for HKBAC to maintain the highest service standards. Besides, here at HKBAC, we value teamwork and the principle that – ‘success breeds success’; a motto that is firmly embedded in our operating philosophy.

SEE OPENINGS!

  • Team work is our core value here at HKBAC. Thanks to the energetic team I work with every day, we are able to deal with the fast-pace change and challenges we meet.

    KICO YUAssistant Manager - Centre of Operations
  • I joined as an assistant, who was then promoted to be a representative, then a senior, and now I am a Manager. HKBAC provides me with the opportunity to try new things and meet new people.  Every day is different. I am blessed with a career path in which I am allowed to grow, play out my potential, and am challenged every day to do better.

    Evita TsuiCustomer Service Manager
  • Time passed quickly for me as a line service technician here. I felt so different to the person I was 4 years ago before I joined the HKBAC family. Each day is a challenge and experience as we need to provide different services for different kinds of aircraft, in good weather or bad, but my teammates unreservedly shared with me their knowledge, experience and skills. Because of them and the learning path, I never have any doubts that we are able to excel and brave new horizons.

    Leo HoSenior Line Service Technician

Staff Benefits

At HKBAC, we believe that our people are vital to our continued success. As such, we pay special attention to design our remuneration package and benefits to ensure they are attractive and ‘more than’ competitive, which include:

  • Doubly pay

  • Discretionary bonus

  • Transportation Allowance and Shift Allowance

  • Medical & Dental Benefits

  • Structured and Comprehensive Training

  • Staff Recreational Activities

  • Long Service Awards

  • Outstanding Performance Awards

  • Birthday Leave & Marriage Leave etc.

  • Education Sponsorship

Staff Activities

We understand very well that working in the airport can sometimes be quite stressful. Therefore, over the years we have been putting more effort and resources to help our staff to strike a good work-life-balance. This is essential as we view our staff as key stakeholders, and, as an employer, we have a duty to take care of our staff. Every year the company will organise different activities for staff to participate in; for instance sports and recreational events like hiking, staff gatherings and annual dinner, as well as voluntary and charity work.

Corporate and Social Responsibility

We are committed to leading by example in the way we integrate corporate social responsibility (CSR) into our operational decisions and practices. Community care is an integral part of our CSR, and is carried out through various programmes. We are strongly aware of the needs in our community and have supported a number of meaningful activities outside of work.

We endeavour to foster sound management practices, to create a congenial and safe operating environment, and thus promote sustainable growth, build meaningful relationships with our stakeholders, and care for the community. The following are our 3 foundations:

  • Adopt policies and practices which make positive contribution to the society;

  • Ensure that we are an employer of choice who are aware of the needs and values of our employees; and

  • Build healthy and meaningful relationships with external stakeholders and the public.

Operations Management Trainee Programme

Since 2012, we have developed our own in-house trainee programme with a strong focus to groom future managers and leaders to match our business needs. The 2-year programme offers the trainee the opportunity to go through all key functions of the business including Customer Service, Line Service and Centre of Operations, as well as other supporting functions. The objective is to provide our trainees with solid, fulfilling and in-depth training such as technical skills, people skills and project management experiences. Apart from on-the-job training, we have also designed a mentorship scheme for trainees to ensure there will be someone to provide guidance in their career development. Upon completion of the trainee programme, a typical path of our trainees will be a promotion to a supervisory level position to take up basic management responsibilities.

Job Post

The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

  • Customer Service Representative
    Job Duties:
    • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

    • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

    • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement

    • Coordinate with other departments on daily operations

    • Monitor & answer the Air-To-Ground radio call from inbound/outbound flights

    • Prearrange, issue and ensure the accuracy of all invoices

    • Perform ad hoc duties as assigned by Superior

     

    Requirements:
    • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

    • Customer-oriented with strong interpersonal skill and serving attitude

    • Initiative, detail-oriented and good team player

    • Good command of both spoken and written English & Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Shift duty is required

  • Line Service Technician
    Benefit Highlights(terms and conditions apply)
    • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

    • $1,200 monthly allowance for eligible HK driving license code 19 holder

    • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

    • Maximum monthly salary up to $27,000 (including basic salary, OT & all other allowances)

     

    Job Duties:
    • Provide aircraft arrival / departure routine services

    • Handle aircraft refueling, aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground service equipment

    • Perform daily inspection and routine check on Ground Service Equipment

    • Act as headset man and perform walk around check of inbound and outbound flight movements

    • Handle aircraft fueling operations and associated documentations and records

    • Responsible for basic data input in HKBAC system

     

    Requirements:
    • Form 5 or above with minimum 2 years’ relevant experience

    • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

    • Good command of both spoken and written English and Chinese

    • Shift duty is required

  • Senior Line Service Technician
    Benefit Highlights(terms and conditions apply)
    • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

    • $1,200 monthly allowance for eligible HK driving license code 19 holder

    • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

    • Maximum monthly salary up to $37,000 (including basic salary, OT & all other allowances)

     

    Job Duties:
    • Supervise and ensure the team is working align with proper procedures on aircraft arrival / departure

    • Handle and manage ground support services such as aircraft refueling, aircraft towing, lavatory services, portable water supply, ground equipment handling, etc

    • Act as headset man and perform walk around check of inbound and outbound flight movements

    • Perform ATRC (aircraft towing & runway crossing) function at remote bay area

    • Handle client’s service request proactively and with follow up action if necessary

    • Handle documentation and records

    • Provide coaching and on-the-job training when required

     

    Requirements:
    • Form 5 or above with minimum 6 years’ ramp or ground handling services experience

    • Hands-on experience in aircraft and ground equipment maintenance

    • Proven team player with good problem-solving skill

    • Holder of valid HK Driving License code 19 with clean driving record

    • Good command of both spoken and written English and Chinese

    • Shift duty is required

  • Senior Manager – Account Management
    Role Introduction:

    The position is responsible to achieve and exceed the agreed sales targets through intelligent use of data. Continuously seek to acquire new business while proactively negotiating and managing existing accounts.

     

    Job Duties:
    • Accountable for developing and capturing new business to reach agreed targets and company KPI’s

    • Regularly provide market insights and analysis to the management for any potential business opportunities and to expand the FBO service offering

    • Service existing portfolio or accounts in order to maintain and grow the value, ensuring that appropriate prioritization allows for focus on the top revenue accounts

    • Periodically make sales visits to clients to conduct presentations, seminars, provide updates on services in order to enhance sales opportunities and facilitate sales

    • Actively seek ways to improve the quality of the revenue generated by the portfolio

    • Work closely with internal teams in developing new services or cross selling opportunities and implementation

    • Represent the company at industry and networking events (trade shows, conferences, air shows etc.) to promote FBO for business development opportunities and keep abreast of the latest trends in the market

    • Closely monitor the efficiency and service quality by conducting regular and timely performance reviews in order to enhance customer satisfaction

     

    Requirements:
    • Bachelor’s degree or above in Business Management, Sales and Marketing or other relevant degree

    • At least 8 years’ relevant sales and client account management experience, preferably gained from MNC or luxury industry or business aviation industry

    • Demonstrable networking and relationship management skills

    • Has an achievement based record in achieving targets

    • Excellent interpersonal, communication and influencing skills with a confident and proactive character

    • An understanding of the need for utmost confidentiality and discretion when handling all client information is required

    • Excellent command of spoken and written English, Mandarin and Cantonese required

  • Account Officer (Part Time)
    Job Duties:
    • Perform daily accounting duties including but not limit to the preparation of vouchers and filing

    • Help the team with bookkeeping duties

    • Provide administrative assistance to the Team

    • Assist in ad-hoc duties as required

     

    Requirements:
    • Diploma in Accounting or related discipline is preferred

    • An effective team player and positive attitude

    • Proficiency in computer software applications, including Excel and Microsoft Word

    • Immediate available is preferred

    • University student will also be considered

  • Human Resources Intern
    Role Introduction:

    We are now inviting an intern to join our HR team in April to August 2023. Successful candidates will have a chance to understand and support various HR process throughout the employee lifecycle.

    Through our internship program, you should be able to gain a more realistic view of our business and workplace environment while we can get to know you better and provide you the platform to gain the knowledge and skills you need begin your career.

     

    Job Duties:
    • Assist in the creation and maintenance of applicants’ personnel file

    • Assist in the overall logistics arrangement of experienced hires recruitment process

    • Support execution of HR initiatives or events

    • Support new joiner orientation and employee separation logistics arrangement

    • Complete ad hoc duties and projects as required

     

    Requirements:
    • Current undergraduates in Human Resources, Social Sciences, Psychology, Business Administration or related disciplines

    • Good command of both spoken/ written English and Chinese (Mandarin is a plus)

    • Proficient in Microsoft Office including Excel, Word and PowerPoint

    • Self-motivated, meticulous, organized and possess strong sense of responsibility

    • Able to work part-time (2-3 days per week, 9am-6pm) / full-time

    • Return offer might be given to successful candidates with impressive performance throughout internship

  • Part-Time Internship
    Our core business functions include:
    • Customer Service

    • Line Service

    • Safety and Security

    • Digital Marketing

    • Project Management

    • Finance

    • Information Technology

     

    Job Duties:
    • On-the job training in one of our core business divisions to gain hands-on experience

    • Attend training workshops to gain practical job related skills

    • Assist in daily operation and clerical support

    • Opportunity to collaborate with the team on different projects or ad hoc duties depending on business line’s arrangement

    • Guided by experienced mentors for career advice and directions

     

    Requirements:
    • Preferably a penultimate year university student in relevant field of study

    • Good command of both spoken/ written English and Chinese (Mandarin is a plus)

    • Proficient in Microsoft Office including Excel, Word and PowerPoint

    • Self-motivated, meticulous, organized and possess strong sense of responsibility

    • Able to work part-time (2-3 days per week, 9am-6pm) / full-time

    • Return offer might be given to successful candidates with impressive performance throughout internship

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