The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

• 航線服務技術員

  職責:

  • 於停機坪和機庫執行飛機停泊調動、拖行和引領工作

  • 負責為飛機加油、補充食水、裝卸行李和操作地勤設備等

  • 記錄燃料數量及處理工作單

   

  入職要求:

  • 中五或以上程度及五年工作經驗

  • 持有效駕駛執照第 1, 2類 ; 另持第 18類更佳

  • 需輪班及於戶外工作

  • 經驗較淺者將考慮為航線服務助理

• Senior Customer Service Officer

  Job Duties:

  • Lead a team in handling daily operation duties in Customer Service Department

  • To meet and greet VIP guests and deal with crew members in all operational related matters

  • Co-ordinate with the service providers and airport control authorities when necessary

  • Ensure all outgoing emails and correspondence are properly handled

  • Ensure the accuracy of all invoices before aircraft departure

  • Provide training and coaching to new staff

  • Other ad hoc duties assigned by superior

   

  Requirements:

  • Degree holder with 4 years’ relevant experience preferably in aviation industry; Or High Diploma holder with more experiences will also be considered

  • Independent, mature and detail-oriented with strong sense of responsibility

  • Excellent command of both verbal and written English and Chinese

  • Holder of Driving License 1, 2 is an advantage

  • Willing to work on shift duty

  • Candidate with less experience will be considered as Customer Service Representative

• Assistant Systems Manager

  Job Duties:

  • Work closely with business functions, analyze business requirements, develop conceptual solution design and draw up project management plan and proposals for approval

  • Supervise the design and development of proof-of-concept system prototypes to validate functional requirements and to meet the overall business and technical requirements

  • Monitor and supervise project team members and vendors in the timely execution of project activities and recommend risk mitigation measures to ensure project would meet its objectives, time schedule and budget constraints

  • Supervise implementation activities and deployment of the final system for operational use to ensure timely and successful rollout of the system

  • Perform other ad hoc projects as assigned by Superior

  Requirements:

  • Degree in Computer Science, Information System, Computer Engineering or related disciplines with minimum 4 years’ relevant experience in which 2 years in supervisory role

  • Acquired professional training in project management, business analysis and system development life cycle (SDLC) methodology

  • Proficiency in relevant programming languages, databases and data communications

  • Project experience in ERP or work order package solution (e.g. IBM MAXIMO) implementation is an advantage

  • Detail minded with strong interpersonal, organizational and problem solving skills

  • Excellent command of both verbal and written English and Chinese

  • Candidate with more experience will be considered as Systems Manager

• Customer Service Representative

  Job Duties:

  • Attend the Customer Service counter, respond to queries and perform administrative duties

  • Coordinate with operations department on daily operation

  • Coordinate with the Protocol, the Government VIP lounge and control authorities when there are VVIP flights

  • Prepare and ensure the accuracy of all invoices before presenting to pilot in command for signature or collect payment prior aircraft departure

  • Provide service to passengers and crew members for all flights

  • Coordinate aircraft catering services

  • Liaise closely and coordinate with overseas agents, aircraft operators on flight operation and services requirement

  • Coordinate between aircraft operator and government authorities for landing / departure permits approval

  • Other ad hoc duties as assigned by Superior

  Requirements:

  • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

  • Customer-oriented with strong interpersonal skill and serving attitude

  • Initiative, detail-oriented and good team player

  • Good command of both spoken and written English & Chinese

  • Holder of Driving License 1, 2 is an advantage

  • Willing to work on shift duty

• Senior Guest Relations Officer (Bell & Concierge)

  Job Duties:

  • Handle all services provided in Concierge Counter and ensure its professionalism

  • Provide luggage service to passengers and crew members of flights at the Executive Lounge and ensure the record is well maintained

  • Attend and offer assistance to all visitors / customers at all times as well as maintain the free flow of customers in the Executive Lounge, drive way and car park

  • Work closely with other operation departments to ensure a smooth flow of information and cooperation and handle departmental administration work

  • Assist to provide training and manage team members to ensure their performance are met with company’s expectation

  • Perform ad hoc duties as assigned

  Requirements:

  • Diploma holder with 5 years or above experience, preferably in Concierge / Bell service OR Certificate holder, with 7 years or above experience

  • Outgoing, pleasant, courteous, willing to serve and well groomed

  • Good communication, interpersonal and leadership skills

  • Good command of both verbal and written English and Chinese

  • Shift duty is required

  • Candidate with less experience will be considered as Guest Relations Officer