The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

• Customer Service Representative

  Job Duties:

  • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

  • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

  • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement

  • Coordinate with other departments on daily operations

  • Monitor & answer the Air-To-Ground radio call from inbound/outbound flights

  • Prearrange, issue and ensure the accuracy of all invoices

  • Perform ad hoc duties as assigned by Superior

   

  Requirements:

  • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

  • Customer-oriented with strong interpersonal skill and serving attitude

  • Initiative, detail-oriented and good team player

  • Good command of both spoken and written English & Chinese

  • Holder of Driving License 1, 2 is an advantage

  • Shift duty is required

• Line Service Technician

  Benefit Highlights(terms and conditions apply)

  • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

  • $1,200 monthly allowance for eligible HK driving license code 19 holder

  • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

  • Maximum monthly salary up to $27,000 (including basic salary, OT & all other allowances)

   

  Job Duties:

  • Provide aircraft arrival / departure routine services

  • Handle aircraft refueling, aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground service equipment

  • Perform daily inspection and routine check on Ground Service Equipment

  • Act as headset man and perform walk around check of inbound and outbound flight movements

  • Handle aircraft fueling operations and associated documentations and records

  • Responsible for basic data input in HKBAC system

   

  Requirements:

  • Form 5 or above with minimum 2 years’ relevant experience

  • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

  • Good command of both spoken and written English and Chinese

  • Shift duty is required

• Senior Line Service Technician

  Benefit Highlights(terms and conditions apply)

  • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

  • $1,200 monthly allowance for eligible HK driving license code 19 holder

  • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

  • Maximum monthly salary up to $37,000 (including basic salary, OT & all other allowances)

   

  Job Duties:

  • Supervise and ensure the team is working align with proper procedures on aircraft arrival / departure

  • Handle and manage ground support services such as aircraft refueling, aircraft towing, lavatory services, portable water supply, ground equipment handling, etc

  • Act as headset man and perform walk around check of inbound and outbound flight movements

  • Perform ATRC (aircraft towing & runway crossing) function at remote bay area

  • Handle client’s service request proactively and with follow up action if necessary

  • Handle documentation and records

  • Provide coaching and on-the-job training when required

   

  Requirements:

  • Form 5 or above with minimum 6 years’ ramp or ground handling services experience

  • Hands-on experience in aircraft and ground equipment maintenance

  • Proven team player with good problem-solving skill

  • Holder of valid HK Driving License code 19 with clean driving record

  • Good command of both spoken and written English and Chinese

  • Shift duty is required

• Senior Manager – Account Management

  Role Introduction:

  The position is responsible to achieve and exceed the agreed sales targets through intelligent use of data. Continuously seek to acquire new business while proactively negotiating and managing existing accounts.

   

  Job Duties:

  • Accountable for developing and capturing new business to reach agreed targets and company KPI’s

  • Regularly provide market insights and analysis to the management for any potential business opportunities and to expand the FBO service offering

  • Service existing portfolio or accounts in order to maintain and grow the value, ensuring that appropriate prioritization allows for focus on the top revenue accounts

  • Periodically make sales visits to clients to conduct presentations, seminars, provide updates on services in order to enhance sales opportunities and facilitate sales

  • Actively seek ways to improve the quality of the revenue generated by the portfolio

  • Work closely with internal teams in developing new services or cross selling opportunities and implementation

  • Represent the company at industry and networking events (trade shows, conferences, air shows etc.) to promote FBO for business development opportunities and keep abreast of the latest trends in the market

  • Closely monitor the efficiency and service quality by conducting regular and timely performance reviews in order to enhance customer satisfaction

   

  Requirements:

  • Bachelor’s degree or above in Business Management, Sales and Marketing or other relevant degree

  • At least 8 years’ relevant sales and client account management experience, preferably gained from MNC or luxury industry or business aviation industry

  • Demonstrable networking and relationship management skills

  • Has an achievement based record in achieving targets

  • Excellent interpersonal, communication and influencing skills with a confident and proactive character

  • An understanding of the need for utmost confidentiality and discretion when handling all client information is required

  • Excellent command of spoken and written English, Mandarin and Cantonese required

• Account Officer (Part Time)

  Job Duties:

  • Perform daily accounting duties including but not limit to the preparation of vouchers and filing

  • Help the team with bookkeeping duties

  • Provide administrative assistance to the Team

  • Assist in ad-hoc duties as required

   

  Requirements:

  • Diploma in Accounting or related discipline is preferred

  • An effective team player and positive attitude

  • Proficiency in computer software applications, including Excel and Microsoft Word

  • Immediate available is preferred

  • University student will also be considered

• Human Resources Intern

  Role Introduction:

  We are now inviting an intern to join our HR team in April to August 2023. Successful candidates will have a chance to understand and support various HR process throughout the employee lifecycle.

  Through our internship program, you should be able to gain a more realistic view of our business and workplace environment while we can get to know you better and provide you the platform to gain the knowledge and skills you need begin your career.

   

  Job Duties:

  • Assist in the creation and maintenance of applicants’ personnel file

  • Assist in the overall logistics arrangement of experienced hires recruitment process

  • Support execution of HR initiatives or events

  • Support new joiner orientation and employee separation logistics arrangement

  • Complete ad hoc duties and projects as required

   

  Requirements:

  • Current undergraduates in Human Resources, Social Sciences, Psychology, Business Administration or related disciplines

  • Good command of both spoken/ written English and Chinese (Mandarin is a plus)

  • Proficient in Microsoft Office including Excel, Word and PowerPoint

  • Self-motivated, meticulous, organized and possess strong sense of responsibility

  • Able to work part-time (2-3 days per week, 9am-6pm) / full-time

  • Return offer might be given to successful candidates with impressive performance throughout internship

• Part-Time Internship

  Our core business functions include:

  • Customer Service

  • Line Service

  • Safety and Security

  • Digital Marketing

  • Project Management

  • Finance

  • Information Technology

   

  Job Duties:

  • On-the job training in one of our core business divisions to gain hands-on experience

  • Attend training workshops to gain practical job related skills

  • Assist in daily operation and clerical support

  • Opportunity to collaborate with the team on different projects or ad hoc duties depending on business line’s arrangement

  • Guided by experienced mentors for career advice and directions

   

  Requirements:

  • Preferably a penultimate year university student in relevant field of study

  • Good command of both spoken/ written English and Chinese (Mandarin is a plus)

  • Proficient in Microsoft Office including Excel, Word and PowerPoint

  • Self-motivated, meticulous, organized and possess strong sense of responsibility

  • Able to work part-time (2-3 days per week, 9am-6pm) / full-time

  • Return offer might be given to successful candidates with impressive performance throughout internship