Job Duties:

• Assist Manager to manage and monitor the overall operation of Integrated Service Centre

• Responsible for handling customer service process, monitoring all services provided by the team are handled professionally and complied with handling guidelines and regulatory requirements

• Ensure customer’s comments to be handled promptly, courteously and appropriately

• Establish and maintain good working relationship with airport entities, MROs, service providers, operators and customers

• Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)

• Provide coaching and counseling to staff to ensure their performances meet the company’s expectations

• Prepare monthly roster to ensure adequate manpower resources for daily operation

• Assist to review and update department’s training material, internal handling procedure and provide relevant training and coaching to team members

• Assist to prepare monthly reports, manage departmental KPI and performance appraisals for team members

• Perform ad hoc duties as assigned by Superior

Requirements:

• Degree holder with at least 5 years’ relevant experience or Diploma holder with at least 6 years’ of customer service / guest relations experience with minimum 3 years’ in supervisory level

• Excellent interpersonal, supervisory and customer service skills

• Strong troubleshooting and problem solving skills

• Mature, proactive, and positive attitude with high level of teamwork spirit

• Excellent command of both spoken and written English / Chinese

• Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

• Shift duty is required

• Candidate with airline lounge or hotel experience is highly preferrable

Job Duties:

• Act as the on‑duty senior authority for all Line Service and apron operations during assigned shifts

• Maintain continuous physical presence on the apron to monitor aircraft movements, ramp activities and high‑risk ground handling operations

• Provide independent operational oversight, separate from frontline task execution, ensuring SOP, SMS and regulatory compliance

• Oversee and intervene in high‑risk activities including aircraft marshalling, towing/pushback, refuelling coordination, GSE operations and emergency response

• Serve as the primary escalation and decision‑making point for operational disruptions, safety concerns and incident response

• Lead on‑shift safety management, including hazard identification, immediate corrective actions and safety briefings

• Ensure compliance with all applicable requirements of AAHK, CAD and internal HKBAC standards

• Coordinate with internal stakeholders (ISC, CEx, SSS) and external parties as required to maintain safe and efficient operations

• Conduct on‑shift operational audits and follow up on safety observations, non‑compliances and corrective actions

• Support manpower deployment and shift coordination, without direct embedding in routine frontline task execution

• Participate in incident investigations, safety reporting and post‑incident reviews as required

• Perform other operational duties as assigned by senior management

Requirements:

• Diploma or above preferably in Aviation, Aircraft Engineering, Operations or related discipline

• Minimum 8 years’ experience in airside / ramp operations, with at least 3 years in a supervisory or duty‑in‑charge capacity

• Strong hands‑on knowledge of aircraft ground handling and apron safety management

• Sound understanding of SMS, risk assessment and incident management in an airside environment

• Holder of valid Hong Kong Driving Licence Classes 1, 2 and 19

• Proven ability to make independent operational decisions under pressure

• Strong leadership presence with the ability to influence without direct task ownership

• Good command of spoken and written English and Chinese

• Shift duty / roster work is required

Job Duties:

We are seeking a detail-oriented HR & Administration Assistant to provide comprehensive support across both human resources and administrative functions. The role encompasses a broad range of responsibilities, including data entry, document filing, record maintenance, and assisting with daily HR and office operations to ensure efficient and smooth team performance.

Human Resources:

• Provide support across the full recruitment lifecycle, including posting job advertisements, candidate screening and interview coordination
• Assist in employee onboarding and offboarding processes, including preparation of documentation and coordination of orientation arrangements
• Ensure accurate maintenance and regular updating of employee data within HRIS, upholding data integrity, confidentiality and proper record-keeping standards
• Respond to employee queries and support ongoing HR initiatives and staff engagement activities, contributing to a positive work culture

Administration:

• Assist in comprehensive office administration, including procurement of printing and stationery supplies, document filing and preparation of reports
• Support staff uniform administration, including vendor sourcing, inventory control and coordination with department representatives
• Provide support in the management and maintenance of company mobile devices, ensuring proper tracking and record-keeping
• Perform general administrative errands as required to support daily operational needs
• Perform ad hoc duties when required

Requirements:

• Diploma or above in Human Resources Management or related disciplines
• Familiar with general HR operations, preferably with 2 years’ relevant experience
• Good command of both spoken / written English and Chinese
• Proficient in Microsoft Office including Excel, Word and PowerPoint
• A good team player, self-motivated, meticulous with strong sense of responsibility and organizational skill
• Able to work at least 3 days per week (9am – 6pm)

Job Duties:

• Assist to handle telephone call and administration works
• Assist to handle concierge duty
• Assist to provide customer service to crew and passengers
• Assist to coordinate with flight crew for their aircraft operation
• Assist to serve F&B at Executive Lounge
• Perform ad hoc duties as assigned

Requirements:

• Diploma holder preferably in Aviation or Business Administration
• Good communication and interpersonal skills
• Proficient in MS Office application and Chinese word processing
• Good command of both spoken and written English / Chinese
• Shift duty is required

Job Duties:

• Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

• Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

• Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)

• Liaise closely and coordinate with aircraft operators and agents, MROs, service providers and airport’s Control Authorities on flight operation and services requirement

• Plan and arrange ramp services to ensure smooth daily operation

• Perform ad hoc duties as assigned by Superior

Requirements:

• Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

• Customer-oriented with good interpersonal skill and serving attitude

• Initiative, detail-oriented and good team player

• Good command of both spoken and written English / Chinese

• Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

• Shift duty is required

• Candidate with more experience will be considered as Senior Officer – Integrated Service Centre

Job Duties:

• Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

• Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

• Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)

• Liaise closely and coordinate with aircraft operators and agents, MROs, service providers and airport’s Control Authorities on flight operation and services requirement

• Plan and arrange ramp services to ensure smooth daily operation

• Assist to coach new joiners and perform DIC duty in absence of Superior
• Prearrange, issue and ensure the accuracy of all invoices

• Perform ad hoc duties as assigned by Superior

Requirements:

• Degree holder with at least 3 year’ relevant experience or Diploma holder with at least 5 years’ relevant experience

• Customer-oriented with good interpersonal skill and serving attitude

• Initiative, detail-oriented and good team player

• Good command of both spoken and written English / Chinese

• Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

• Shift duty is required

• Candidate with airline lounge or hotel experience is highly preferrable

HKBAC is offering a Summer Internship Program across four core business functions: Human Resources, Safety, Security & Standards, Information Technology, and Corporate Communications. This program provides structured training and development opportunities, enabling interns to gain hands-on experience through real-world projects, support daily operations, and contribute to deliverables aligned with departmental objectives.

Interns will be assigned to one of the above functions from June to August 2026, based on their academic background and interests. Applicants shall indicate their preferred department in their application.

Key Responsibilities:

Human Resources:

• HR administration & compliance: Maintain accurate HRIS/employee records and support onboarding documentation, ensuring data integrity and confidentiality.
• Recruitment support: Assist full-cycle recruitment by posting job advertisements and coordinating interview arrangements with hiring managers.
• Culture & event coordination: Support HR initiatives by coordinating internal staff events and managing vendor logistics to foster a positive workplace culture.

Safety, Security & Standards:

• Create safety & security awareness content: Support production of short awareness videos and prepare materials for promotional events, including simple visual layout/design and coordination for on-site setup.
• Support sustainability initiatives: Provide administrative support for energy-saving activities (e.g., site visits/audits and stakeholder liaising) and conduct basic research to propose practical improvement ideas.
• Maintain records & training materials: Prepare staff training resources (slides, quick guides, knowledge checks) and update/consolidate security equipment inventory, maintenance records, and permit-related administration.

Information Technology:

• Explore AI‑assisted development practices: Experiment with prompt‑driven “vibe coding” and modern AI tools to support efficient software development and learning
• Deliver an end‑to‑end software application: Design, build, and complete a fully functional, maintainable application by the end of the internship, following good engineering practices.
• Apply modern development workflows: Gain hands‑on experience using GitHub for version control and collaboration, and work with automated CI/CD pipelines to support testing and deployment.

Corporate Communications:

• Support PR & Marketing initiatives: Assist the Assistant Manager with marketing‑related duties and support the execution of company marketing plans and initiatives.
• Manage campaigns & brand materials: Help organize marketing campaigns, service launches, promotions, and PR events, and collaborate on preparing marketing materials across print and digital formats.
• Support digital presence & team operations: Assist in planning and monitoring social media platforms (e.g. company website, LinkedIn, WeChat and YouTube etc.)

Job Requirements:

• Preferably a penultimate year university student in the following field of study in each function:
  • HR : Human Resources, Business Administration or related disciplines
  • Safety, Security & Standards: Safety, Environmental / Sustainability, Communications / Marketing or related discipline
  • IT: Information technology, Statistics, Data Science or related disciplines
  • Corporate Communications: Multimedia, Interactive Media, Marketing, Communications or related discipline
• A good team player, proactive, solution-oriented, organized with strong sense of responsibility and interpersonal skill
• Good command of spoken / written English and Chinese (Mandarin is a plus).
• Proficiency in Microsoft Office including Excel, Word and PowerPoint (For applicant in Corporate Communications, proficiency in Canva, Adobe Illustrator, Photoshop and other graphic/video editing software will be an advantage)

Application Method & Deadline:

Please submit your full resume with expected salary by end of May 2026 and indicate your preferred department.

Working Arrangement:

• Able to work full time in June – August 2026
• Working Hour:  Monday to Friday, 9am – 6pm
• Job Location: Airport Area

Job Duties:

• Work closely with the Senior Manager in delivering various training programs in the Line Service Department to ensure programs are fit for purpose.
• Develop and deliver training programs to frontline staff to enhance technical knowledge, ramp safety awareness and required service standards.
• Conduct orientation sessions, provide on-the-job training for new hires in the department and in-house training and knowledge sharing across departments.
• Maintain and update all training materials in line with the Standard Operation Procedure and keep employee training records in good order.
• Deliver on-the-job training and competency assessments directly on the apron, including high-risk tasks such as aircraft marshalling, towing/pushback coordination, GSE operation, and refueling support.
• Provide real-time coaching and corrective feedback to frontline staff during live operations, reinforcing safety and service standards.
• Coordinate the pre- and post-training logistics / administrative duties to ensure smooth delivery of training courses and assist in preparing reports for management review regularly.
• Assist in arranging safety inspection / maintenance and procuring replacement Ground Service Equipment and parts to ensure the equipment is complied with OEM, HKIA recommendations and operational service standards.
• Assist on audits from external vendors.
• Support frontline and ramp operations when necessary.
• Perform ad hoc tasks as assigned by Superior.

Requirements:

• High Diploma in Aviation, Training & Development or related disciplines.
• Minimum 5 years’ hands-on experience in apron/ramp operations, including ground handling, GSE, and fueling support. Training or supervisory experience is an advantage.
• Holder of valid Hong Kong driving license code 1, 2, and 18 is essential; code 19 is highly desirable.
• Well-organized, self-motivated, attention to detail with strong sense of responsibility.
• A team player with excellent interpersonal, communication and presentation skills.
• Good command of both spoken and written English and Chinese.
• Proficiency in MS Office (Excel, Word and PowerPoint).
• This role is apron-based with significant outdoor presence; shift duty may be required to support training across all operational hours.

福利重點 (受條款及細則約束)

• 月入可達港幣 $27,000（包括底薪、加班及津貼）

• 港幣 $10,000 新人獎金（第19類駕駛執照）

• 每月港幣 $1,200 駕駛津貼（第19類）

• 因應運作需要提供加班機會

• 提供第19類駕駛執照培訓資助高達$20,000

職責:

• 為飛機抵港及離港提供地勤服務負責為飛機加油、提供衛生服務、補充食水、裝卸行李和操作地勤設備

• 於停機坪和機庫執行飛機停泊調動、拖行和引領工作及進行設備檢查

• 記錄輸入燃料數量及基本文書處理

入職要求:

• 中五或以上程度

• 最少兩年停機坪地勤或飛機維修經驗

• 持有效香港駕駛執照第1及2類（18/19類優先）

• 能以中文溝通，具基本英語能力

• 須輪班工作

Benefits Highlights (terms and conditions apply)

• Monthly income up to HK$27,000 (including basic salary, OT & allowances)

• HK$10,000 New Join Bonus (HK Driving Licence Code 19)

• HK$1,200 Monthly Driving Allowance (Code 19)

• Overtime opportunities subject to operational needs

• Training sponsorship for Code 19 available

Job Duties:

• Aircraft arrival and departure ground handling services

• Aircraft towing, lavatory service, potable water supply

• Operate ground service equipment and perform inspections

• Assist refuelling operations and documentation

Requirements:

• Form 5 or above

• Minimum 2 years ramp handling or aircraft maintenance experience

• Valid HK Driving Licence Code 1 & 2 (Code 18/19 an advantage)

• Good command of Chinese and basic English skills

• Shift duties required

福利重點 (受條款及細則約束)

• 月入可達港幣 $38,000（包括底薪、加班及津貼）

• 港幣 $10,000 新人獎金（第19類駕駛執照）

• 每月港幣 $1,200 駕駛津貼（第19類）

• 因應運作需要提供加班機會

職責 :

• 帶領團隊按照正確程序處理飛機抵港或離港及工作; 執行停機坪地勤支援服務，例如飛機加油、飛機停泊調動、拖行和引領工作、衛生服務、食水補充、地勤設備操作等

• 操作飛機牽引、橫過跑道（ATRC）及耳機通訊

• 指導及支援初級同事

• 確保符合安全及運作程序

入職要求 :

• 中五或以上程度

• 最少五年停機坪地勤或飛機維修經驗

• 必須持有有效香港駕駛執照第19類

• 能以中文溝通，具基本英語運作能力

• 須輪班工作

Benefits Highlights (terms and conditions apply)

• Monthly income up to HK$38,000 (including basic salary, OT & allowances)

• HK$10,000 New Join Bonus (HK Driving Licence Code 19)

• HK$1,200 Monthly Driving Allowance (Code 19)

• Overtime opportunities subject to operational needs

Job Duties:

• Lead and perform aircraft arrival and departure ground services

• Aircraft towing, runway crossing (ATRC) and headset operation

• Support and coach junior team members during operations

• Ensure compliance with safety and operational procedures

Requirements:

• Form 5 or above

• Minimum 5 years ramp handling / aircraft maintenance experience

• Valid HK Driving Licence Code 19 with clean record

• Good command of Chinese and basic English skills

• Shift duties required