CAREERS

HKBAC prides itself as the leader in the FBO business in the region.

Why Join HKBAC

HKBAC prides itself as a leading FBO in the region. The growing GA/BA sector within the aviation arena constantly attracts talents with strong drive and passion to join. At the HKBAC, we understand that people are our most important asset. As our business continues to thrive, we are determined to provide a working environment in which everyone is respected, given the opportunity to excel and to perform at their best in order for HKBAC to maintain the highest service standards. Besides, here at HKBAC, we value teamwork and the principle that – ‘success breeds success’; a motto that is firmly embedded in our operating philosophy.

SEE OPENINGS!

  • Team work is our core value here at HKBAC. Thanks to the energetic team I work with every day, we are able to deal with the fast-pace change and challenges we meet.

    KICO YUAssistant Manager - Centre of Operations
  • I joined as an assistant, who was then promoted to be a representative, then a senior, and now I am a Manager. HKBAC provides me with the opportunity to try new things and meet new people.  Every day is different. I am blessed with a career path in which I am allowed to grow, play out my potential, and am challenged every day to do better.

    Evita TsuiCustomer Service Manager
  • Time passed quickly for me as a line service technician here. I felt so different to the person I was 4 years ago before I joined the HKBAC family. Each day is a challenge and experience as we need to provide different services for different kinds of aircraft, in good weather or bad, but my teammates unreservedly shared with me their knowledge, experience and skills. Because of them and the learning path, I never have any doubts that we are able to excel and brave new horizons.

    Leo HoSenior Line Service Technician

Staff Benefits

At HKBAC, we believe that our people are vital to our continued success. As such, we pay special attention to design our remuneration package and benefits to ensure they are attractive and ‘more than’ competitive, which include:

  • Doubly pay

  • Discretionary bonus

  • Transportation Allowance and Shift Allowance

  • Medical & Dental Benefits

  • Structured and Comprehensive Training

  • Staff Recreational Activities

  • Long Service Awards

  • Outstanding Performance Awards

  • Birthday Leave & Marriage Leave etc.

  • Education Sponsorship

Staff Activities

We understand very well that working in the airport can sometimes be quite stressful. Therefore, over the years we have been putting more effort and resources to help our staff to strike a good work-life-balance. This is essential as we view our staff as key stakeholders, and, as an employer, we have a duty to take care of our staff. Every year the company will organise different activities for staff to participate in; for instance sports and recreational events like hiking, staff gatherings and annual dinner, as well as voluntary and charity work.

Corporate and Social Responsibility

We are committed to leading by example in the way we integrate corporate social responsibility (CSR) into our operational decisions and practices. Community care is an integral part of our CSR, and is carried out through various programmes. We are strongly aware of the needs in our community and have supported a number of meaningful activities outside of work.

We endeavour to foster sound management practices, to create a congenial and safe operating environment, and thus promote sustainable growth, build meaningful relationships with our stakeholders, and care for the community. The following are our 3 foundations:

  • Adopt policies and practices which make positive contribution to the society;

  • Ensure that we are an employer of choice who are aware of the needs and values of our employees; and

  • Build healthy and meaningful relationships with external stakeholders and the public.

Operations Management Trainee Programme

Since 2012, we have developed our own in-house trainee programme with a strong focus to groom future managers and leaders to match our business needs. The 2-year programme offers the trainee the opportunity to go through all key functions of the business including Customer Service, Line Service and Centre of Operations, as well as other supporting functions. The objective is to provide our trainees with solid, fulfilling and in-depth training such as technical skills, people skills and project management experiences. Apart from on-the-job training, we have also designed a mentorship scheme for trainees to ensure there will be someone to provide guidance in their career development. Upon completion of the trainee programme, a typical path of our trainees will be a promotion to a supervisory level position to take up basic management responsibilities.

Internship Programme

The HKBAC Internship Programme offers a comprehensive and thoughtful curriculum that provides interns with hands-on work experience across an expansive range of projects. It is a challenging, yet supportive and rewarding experience that includes the opportunity to work on projects that cover a diverse range of topics, issues, and scenarios.

Through the programme, we equip interns with the skills, knowledge, and practical experience necessary to succeed in business aviation. Our goal is to cultivate the next generation of talented professionals to take the industry forward.

In addition to our signature HKBAC internship programme, we participate in several credible external initiatives including the ITC STEM Internship Scheme, HKIAA Placement Programme, Maritime and Aviation Internship Scheme, the IVE Internship Programme and more.

Anvil Yuen – HKBAC IT intern under the STEM Internship Scheme 2022-2023

Job Post

The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

  • Aircraft Line Service Supervisor – Training
    Job Duties:
    • Work closely with the Training Manager in delivering various training programs in Line Service Department

    • Develop and deliver training programs to frontline staff to enhance technical knowledge, ramp safety awareness and required service standards

    • Conduct orientation sessions, provide on-the-job training for new hires in the department and in-house training and knowledge sharing across departments

    • Maintain and update all training materials in line with the Standard Operation Procedure and keep employee training records in good order

    • Coordinate the pre and post-training logistics / administrative duties to ensure smooth delivery of training courses and assist in preparing reports for management review regularly

    • Assist on audit / equipment maintenance when necessary

    • Support frontline and ramp operations when necessary

    • Perform ad hoc tasks as assigned by Superior

     

    Requirements:
    • High Diploma in Aviation, Training & Development or related disciplines

    • Minimum 4-5 years’ hands-on experience preferably on ramp equipment / fueling equipment operations for aircraft flight handling

    • Familiar with airport regulation / ramp operation / aviation refueling / Ground Service Equipment of aircraft will be an advantage

    • Holder of Hong Kong Driving License Class 1 & 2 is essential, Class 18 & 19 will be an advantage

    • Well-organized, self-motivated, attention to details with strong sense of responsibility

    • A team player with excellent interpersonal, communication and presentation skills

    • Good command of both spoken and written English and Chinese

    • Proficiency in MS Office (Excel, Word and PowerPoint)

    • Outdoor work is required

  • Customer Service Representative
    Job Duties:
    • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

    • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

    • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement

    • Coordinate with other departments on daily operations

    • Monitor & answer the Air-To-Ground radio call from inbound/outbound flights

    • Prearrange, issue and ensure the accuracy of all invoices

    • Perform ad hoc duties as assigned by Superior

     

    Requirements:
    • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

    • Customer-oriented with strong interpersonal skill and serving attitude

    • Initiative, detail-oriented and good team player

    • Good command of both verbal and written English & Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Shift duty is required

  • Aircraft Line Service Technician
    Benefit Highlights(terms and conditions apply)
    • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

    • $1,200 monthly allowance for eligible HK driving license code 19 holder

    • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

    • Monthly salary up to $27,000 (including basic salary, OT & all other allowances)

     

    Job Duties:
    • Provide aircraft arrival / departure routine services

    • Handle aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground equipment, and assist hydrant dispenser refueling operations

    • Perform daily inspection and routine check on Ground Service Equipment

    • Act as headset man and perform walk around check of inbound and outbound flight movements

    • Handle aircraft fueling operations and associated documentations and records

    • Responsible for basic data input in HKBAC system

     

    Requirements:
    • Form 5 or above with minimum 2 years’ relevant experience

    • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

    • Good command of both spoken and written English and Chinese

    • Shift duty is required (morning, afternoon & overnight shift)

    福利重點 (受條款及細則約束)
    • 特設$10,000新人奬金 (持有有效香港駕駛執照第18/19類)

    • 每月$1,200車牌津貼 (持有有效香港駕駛執照第19類)

    • 高達$20,000培訓資助以考取香港駕駛執照第18/19類

    • 薪金可達$27,000 (包括底薪、加班津貼及其他津貼)

    職責 :
    • 為抵港/離港航班提供服務

    • 於停機坪和機庫執行飛機停泊調動、拖行和引領工作

    • 負責為飛機加油、補充食水、裝卸行李和操作地勤設備

    • 為飛機進行基本檢查包括耳機通訊對話及飛機機身損壞檢查

    • 記錄輸入燃料數量及處理文書工作

    入職要求 :
    • 中五或以上程度及兩年相關工作經驗

    • 必須持有效香港駕駛執照第1, 2類及良好駕駛紀錄;另持有第18, 19類更佳

    • 能操簡單英語及普通話

    • 需輪班工作 (早、中及通宵班)

  • Account Officer (Part Time)
    Job Duties:
    • Perform daily accounting duties including but not limit to the preparation of vouchers and filing

    • Help the team with bookkeeping duties

    • Provide administrative assistance to the Team

    • Assist in ad-hoc duties as required

     

    Requirements:
    • Diploma in Accounting or related discipline is preferred

    • An effective team player and positive attitude

    • Proficiency in computer software applications, including Excel and Microsoft Word

    • Able to work at least 2 days (9am to 6pm) in a week

    • Immediate available is preferred

    • University student will also be considered

  • Senior Coordinator – Line Service Planning
    Role Introduction:

    Working at HKBAC’s control centre, the position is responsible to act as a middleman between our maintenance operators and service providers. Monitor the progress of the operations to ensure meeting our Service-level Agreement and actively follow up the changes to deal with our unique operations model in HKIA.

     

    Job Duties:
    • Provide all-round operational support in daily operations

    • Liaise and coordinate with MRO companies, flight operators/ tenants as well as handle crew services’ requests

    • Work closely with operation departments, attend meetings and daily briefings to ensure smooth operation flows

    • Perform administration duties such as handling of emails/ phone calls, billing and invoicing, data input, filing and checklists etc.

    • Handle MOS related duties and generation of monthly reports

    • Provide ramp services and support frontline operations staff as required

    • Assist in coaching new joiner and perform DIC duty in absence of Superior

    • Perform any ad hoc tasks as assigned by Superior

     

    Requirements:
    • Higher Diploma in aviation, business administration or relevant disciplines with at least 3 years relevant experience

    • Airport operation experience preferred but not essential

    • Strong interpersonal skill, detail-oriented and well-organized with ability to prioritize work orders

    • Good command on both written and spoken Chinese and English

    • Excellent computer skills

    • Possess valid HK driving license is an advantage

    • Willing to work on shift duty

  • Assistant Manager – Account Management
    Job Duties:
    • Assist Senior Manager on development and capture of new business to reach agreed targets and company KPI’s

    • Collaborate with the internal team members and external business partners, including Charter Operators, Charter Brokers, Flight Agents, and other FBOs, etc. to develop business solution and increase sales/revenue

    • Attend client’s visit and on-site support to provide updates on services in order to enhance sales opportunities and facilitate sales

    • Preparation of business proposal, data analysis and report generations

    • Assist in development and implementation of marketing strategies for branding and promoting business with target to increase business sales

    • Perform ad hoc duties as assigned

     

    Requirements:
    • Bachelor’s degree preferably in Business Administration, Marketing, or equivalent

    • At least 5 years’ relevant working experience

    • Good interpersonal, communication and analytical skills

    • Proficient in MS Office; and familiarity with graphic design tools, such as Photoshop, InDesign, etc. will be an advantage

    • Self-motivated, fast-learning, resilient with positive attitude

    • Good command of both spoken and written English / Chinese, including Mandarin

    *Required

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