HKBAC prides itself as the leader in the FBO business in the region.

Why Join HKBAC

HKBAC prides itself as a leading FBO in the region. The growing GA/BA sector within the aviation arena constantly attracts talents with strong drive and passion to join. At the HKBAC, we understand that people are our most important asset. As our business continues to thrive, we are determined to provide a working environment in which everyone is respected, given the opportunity to excel and to perform at their best in order for HKBAC to maintain the highest service standards. Besides, here at HKBAC, we value teamwork and the principle that – ‘success breeds success’; a motto that is firmly embedded in our operating philosophy.


  • Team work is our core value here at HKBAC. Thanks to the energetic team I work with every day, we are able to deal with the fast-pace change and challenges we meet.

    KICO YUAssistant Manager - Centre of Operations
  • I joined as an assistant, who was then promoted to be a representative, then a senior, and now I am a Manager. HKBAC provides me with the opportunity to try new things and meet new people.  Every day is different. I am blessed with a career path in which I am allowed to grow, play out my potential, and am challenged every day to do better.

    Evita TsuiCustomer Service Manager
  • Time passed quickly for me as a line service technician here. I felt so different to the person I was 4 years ago before I joined the HKBAC family. Each day is a challenge and experience as we need to provide different services for different kinds of aircraft, in good weather or bad, but my teammates unreservedly shared with me their knowledge, experience and skills. Because of them and the learning path, I never have any doubts that we are able to excel and brave new horizons.

    Leo HoSenior Line Service Technician

Staff Benefits

At HKBAC, we believe that our people are vital to our continued success. As such, we pay special attention to design our remuneration package and benefits to ensure they are attractive and ‘more than’ competitive, which include:

  • Doubly pay

  • Discretionary bonus

  • Transportation Allowance and Shift Allowance

  • Medical & Dental Benefits

  • Structured and Comprehensive Training

  • Staff Recreational Activities

  • Long Service Awards

  • Outstanding Performance Awards

  • Birthday Leave & Marriage Leave etc.

  • Education Sponsorship

Staff Activities

We understand very well that working in the airport can sometimes be quite stressful. Therefore, over the years we have been putting more effort and resources to help our staff to strike a good work-life-balance. This is essential as we view our staff as key stakeholders, and, as an employer, we have a duty to take care of our staff. Every year the company will organise different activities for staff to participate in; for instance sports and recreational events like hiking, staff gatherings and annual dinner, as well as voluntary and charity work.

Corporate and Social Responsibility

We are committed to leading by example in the way we integrate corporate social responsibility (CSR) into our operational decisions and practices. Community care is an integral part of our CSR, and is carried out through various programmes. We are strongly aware of the needs in our community and have supported a number of meaningful activities outside of work.

We endeavour to foster sound management practices, to create a congenial and safe operating environment, and thus promote sustainable growth, build meaningful relationships with our stakeholders, and care for the community. The following are our 3 foundations:

  • Adopt policies and practices which make positive contribution to the society;

  • Ensure that we are an employer of choice who are aware of the needs and values of our employees; and

  • Build healthy and meaningful relationships with external stakeholders and the public.

Operations Management Trainee Programme

Since 2012, we have developed our own in-house trainee programme with a strong focus to groom future managers and leaders to match our business needs. The 2-year programme offers the trainee the opportunity to go through all key functions of the business including Customer Service, Line Service and Centre of Operations, as well as other supporting functions. The objective is to provide our trainees with solid, fulfilling and in-depth training such as technical skills, people skills and project management experiences. Apart from on-the-job training, we have also designed a mentorship scheme for trainees to ensure there will be someone to provide guidance in their career development. Upon completion of the trainee programme, a typical path of our trainees will be a promotion to a supervisory level position to take up basic management responsibilities.

Internship Programme

The HKBAC Internship Programme offers a comprehensive and thoughtful curriculum that provides interns with hands-on work experience across an expansive range of projects. It is a challenging, yet supportive and rewarding experience that includes the opportunity to work on projects that cover a diverse range of topics, issues, and scenarios.

Through the programme, we equip interns with the skills, knowledge, and practical experience necessary to succeed in business aviation. Our goal is to cultivate the next generation of talented professionals to take the industry forward.

In addition to our signature HKBAC internship programme, we participate in several credible external initiatives including the ITC STEM Internship Scheme, HKIAA Placement Programme, Maritime and Aviation Internship Scheme, the IVE Internship Programme and more.

Anvil Yuen – HKBAC IT intern under the STEM Internship Scheme 2022-2023

Job Post

The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

  • Assistant Manager – Line Service
    Job Duties:
    • Work closely with Department Managers to manage the Line Service operations with strong customer centric mindset on both flight movements handling and ground activities, and handle routine duties including but not limited to managing airport permit application, attendance record / leave application, department budgeting, regular audit checks and staff activities.

    • Ensure all documentations are complied with external manuals and operational requirements.

    • Manage the costs effectiveness and utilization of resources.

    • Manage the communication devices and accessories and evaluate devices and system upgrade/maintenance if needed.

    • Monitor, evaluate and keep track of the KPI record and able to provide suggestion for improvement if needed.

    • Assist in planning, developing, and implementing standards to enhance the efficiency, quality and service delivery.

    • Assist in developing and executing guidelines, procedures and strategies for continual improvement, and to ensure the new guidelines / circulars / work instructions are delivered to frontline staff clearly and properly.

    • Assist in arranging safety inspection / maintenance and procuring replacement parts for Ground Service Equipment to ensure the equipment is complied with OEM, HKIA recommendations and operational service standards.

    • Assist in driving and monitoring the green initiatives and sustainability projects.

    • Having ability to work in the apron environment and able to support the frontlines operations.

    • Perform ad-hoc duties as assigned by Superiors.

    • Degree holder with at least 5 years of administrative and/or operational experience in aviation, with 2 years of experience in supervisory role. Lower qualification and/or lesser experience may also be considered at lower job grading.

    • Strong knowledge in planning, project/process analysis preferably in general aviation field.

    • Excellent interpersonal, problem solving, supervisory and communication skills.

    • Detail-oriented, mature, positive and Can-Do attitude with strong sense of responsibility.

    • Good command of both spoken and written English and Chinese.

    • Proficient in MS Office applications and Chinese Word Processing.

    • Must hold a valid Hong Kong Driving License Class 1, holding a valid Hong Kong Driving License Class 2, 18 and/or 19 will be an advantage.

  • Senior Customer Service Officer
    Job Duties:
    • Act as a Duty-in-Charge to lead the team in handling daily operation duties and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

    • Provide customer service to passengers and crew members in all flight related matters

    • Acts as a Duty-in-Charge to coordinate with other departments on daily operations

    • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and service requirement

    • Co-ordinate with the Protocol, the Government VIP lounge and Control Authorities when there are VVIP flights

    • Prearrange, issue and ensure the accuracy of all invoices

    • Liaise and follow up with Accounts Department for any invoicing issues

    • Provide training and coaching to new staff

    • Perform any ad hoc duties as assigned by superior


    • Degree holder with 3 years relevant experience or

    • Diploma holder with at least 4 years’ of relevant experience

    • Good interpersonal skill and customer service skill

    • Independent, mature and detail-oriented with strong sense of responsibility

    • Good command of both verbal and written English / Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Shift duty is required

  • Guest Relations Officer (Bell & Concierge)
    Job Duties:
    • Monitor the Concierge counter and ensure its professionalism

    • Foster quality customer services and enhance relationships with flight crew and passengers

    • Handle all crew and passenger luggage and maintain effective communications with related parties to deliver luggage to/from aircraft

    • Attend and offer assistance to all visitors as well as monitor all activities within the terminal and the traffic flow at the driveway and carpark

    • Perform ad hoc duties as assigned


    • F.7 / Certificate holder with 2 years’ experience, preferably in Concierge / Bell service

    • Pleasant, courteous, efficient, willing to serve and well groomed appearance

    • Good communication, interpersonal and leadership skills

    • Good command of both verbal and written English / Chinese

    • Shift duty is required

    • Fresh graduates are also welcomed

  • Customer Service Representative
    Job Duties:
    • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

    • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

    • Liaise closely and coordinate with aircraft operators and agents, service providers and airport’s Control Authorities on flight operation and services requirement

    • Coordinate with other departments on daily operations

    • Monitor & answer the Air-To-Ground radio call from inbound/outbound flights

    • Prearrange, issue and ensure the accuracy of all invoices

    • Perform ad hoc duties as assigned by Superior


    • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

    • Customer-oriented with strong interpersonal skill and serving attitude

    • Initiative, detail-oriented and good team player

    • Good command of both verbal and written English & Chinese

    • Holder of Driving License 1, 2 is an advantage

    • Shift duty is required

  • Line Service Technician
    Benefit Highlights(terms and conditions apply)
    • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

    • $1,200 monthly allowance for eligible HK driving license code 19 holder

    • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

    • Maximum monthly salary up to $27,000 (including basic salary, OT & all other allowances)


    Job Duties:
    • Provide aircraft arrival / departure routine services

    • Handle aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground equipment, and assist hydrant dispenser refueling operations

    • Perform daily inspection and routine check on Ground Service Equipment

    • Act as headset man and perform walk around check of inbound and outbound flight movements

    • Handle aircraft fueling operations and associated documentations and records

    • Responsible for basic data input in HKBAC system


    • Form 5 or above with minimum 2 years’ relevant experience

    • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

    • Good command of both spoken and written English and Chinese

    • Shift duty is required


    Upload CV

    We only accept these file formats: .doc, .docx, .pdf, .jpeg, .jpg, .tif, .tiff, .png with total file size not more than 3MB

    Privacy Policy

    By submitting an online application, I confirm I have read and accepted HKBAC's Privacy Policy here.


    Service Enquiry