The Hong Kong Business Aviation Centre Ltd. (HKBAC) has been rated for many years the Best Asian FBO for handling business jets. HKBAC has also received many other industry recognitions and awards. To share our vision and dreams with more likeminded talents, we are currently seeking high caliber candidates to fill the following positions:

Job Titles:

• Officer – Guest Relations

  Job Duties:

  • Provide premium customer services at Concierge counter and Executive Lounge, such as seating planning, serve F&B and handle luggage in accordance with the set standards

  • Response to customers’ enquiries promptly and courteously

  • To be familiar with frequent customers and provide tailored experience based on their personal needs

  • Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)

  • Maintain free flow of customers in Executive Lounge as well as driveway and car park if necessary

  • Perform daily administrative works, reception duties etc.

  • Establish and maintain effective working relationship with cross departments for overall smooth operations

  • Perform ad hoc duties as assigned by superior

  Requirements:

  • Diploma holder, preferably in Hotel and Management Studies, with 2 years or above experience, preferably in VIP lounge / CS / Guest Relations field

  • OR Certificate holder, preferably in Hotel and Management Studies, with 4 years or above experience, preferably in VIP lounge / CS / Guest Relations field

  • Pleasant, courteous, efficient , willing to serve and well groomed appearance with cheerful personality

  • Good communication, interpersonal and leadership skills

  • Good command of both spoken and written English / Chinese

  • Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

  • Shift duty is required

  • Fresh graduates are also welcomed

• Aircraft Line Service Technician

  Benefit Highlights(terms and conditions apply)

  • $10,000 one-off new join bonus for eligible HK driving license code 18/19 holder

  • $1,200 monthly allowance for eligible HK driving license code 19 holder

  • Up to $20,000 sponsorship for obtaining HK driving license code 18/19

  • Monthly salary up to $27,000 (including basic salary, OT & all other allowances)

   

  Job Duties:

  • Provide aircraft arrival / departure routine services

  • Handle aircraft towing in both apron and hangar, lavatory service, potable water supply service, luggage handling, external power supply and ground equipment, and assist hydrant dispenser refueling operations

  • Perform daily inspection and routine check on Ground Service Equipment

  • Provide driving support for operational needs.

  • Act as headset man and perform walk around check of inbound and outbound flight movements

  • Handle aircraft fueling operations and associated documentations and records

  • Responsible for basic data input in HKBAC system

  • Perform other duties as assigned by Superior

   

  Requirements:

  • Form 5 or above with minimum 2 years’ relevant experience

  • Holder of valid HK Driving License No.1 & 2 with clean driving record; holder of code 18 /19 is an advantage

  • Good command of both spoken and written English and Chinese

  • Shift duty is required (morning, afternoon & overnight shift)

  • Candidate with more experience will be considered as Senior Line Service Technician

  福利重點 (受條款及細則約束)

  • 特設$10,000新人奬金 (持有有效香港駕駛執照第18/19類)

  • 每月$1,200車牌津貼 (持有有效香港駕駛執照第19類)

  • 高達$20,000培訓資助以考取香港駕駛執照第18/19類

  • 薪金可達$27,000 (包括底薪、加班津貼及其他津貼)

  職責 :

  • 為抵港/離港航班提供服務

  • 於停機坪和機庫執行飛機停泊調動、拖行和引領工作

  • 按運作需要提供駕駛支援

  • 負責為飛機加油、補充食水、裝卸行李和操作地勤設備

  • 為飛機進行基本檢查包括耳機通訊對話及飛機機身損壞檢查

  • 記錄輸入燃料數量及處理文書工作

  • 執行其他被指派職務

  入職要求 :

  • 中五或以上程度及兩年相關工作經驗

  • 必須持有效香港駕駛執照第1, 2類及良好駕駛紀錄；另持有第18, 19類更佳

  • 能操簡單英語及普通話

  • 需輪班工作 (早、中及通宵班)

  • 經驗較多者將被考慮為高級航線服務技術員

• Assistant Manager – Commercial

  Job Duties:

  • Assist Senior Manager on development and capture of new business to reach Department targets and company KPI’s

  • Collaborate with the internal team members and external business partners, including Charter Operators, Charter Brokers, Flight Agents, and other FBOs, etc. to develop business solution and increase sales/revenue

  • Attend client’s visit and on-site support to provide updates on services in order to enhance sales opportunities and facilitate sales

  • Preparation of business proposal, data analysis and report generations

  • Assist in development and implementation of marketing strategies for branding and promoting business with target to increase business sales

  • Perform ad hoc duties as assigned

   

  Requirements:

  • Bachelor’s degree preferably in Business Administration, Marketing, or equivalent

  • At least 5 years’ relevant working experience

  • Good interpersonal, communication and analytical skills

  • Proficient in MS Office; and familiarity with graphic design tools, such as Photoshop, InDesign, etc. will be an advantage

  • Self-motivated, fast-learning, resilient with positive attitude

  • Good command of both spoken and written English / Chinese, including Mandarin

• Assistant Manager – Human Resources

  Job Duties:

  • Act as an HR business partner for the responsible business functions, offering professional People advice to managers to align business objectives, organize and coordinate employee engagement initiatives, and staff communication programs, etc.

  • Assist in overseeing the employee journey from onboarding to engagement, communication, performance management, talent development, and retention management.

  • Advise managers on various staff issues such as performance management, career counseling, conflict resolution, and disciplinary handling in a manner that is smooth and efficient, aligned with the Company’s Policies & Procedures, and relevant regulatory and legal requirements.

  • Serve as the primary point of contact for employees on all People-related matters such as employment terms and benefits, policy interpretation, performance management, career counseling, and employee relationships.

  • Support the business in the annual budget and headcount planning exercises, organizational and team structure planning, and any special workforce initiatives to meet evolving business needs.

  • Support to steer the annual performance review exercise, promotion discussions, salary reviews, and reward processes.

  • Support recruitment needs for experienced hires and young talents through various young talent programs.

  • Collaborate closely with the Business heads and stakeholders to support learning needs analysis and long-term talent pipeline and retention strategies.

  • Enhance the company’s values and culture change, ensuring that our Vision and Key Strategies are effectively understood across all employee levels.

  • Encourage participation in the annual employee engagement survey to collect engagement feedback and execute end-to-end action planning and implementation, including result communication, data analysis, focus group discussions, follow-up actions, and regular checkpoints, etc.

  • Propose employee engagement initiatives and execute engagement activities, participating in initiatives such as culture transformation, employee experience enhancement, and wellness, etc.

  • Use data analytics to provide insights on trends, potential areas for concern, and create and inform sound solutions.

  • Participate and drive HR-related projects and ad-hoc duties as assigned.

   

  Requirements:

  • Degree or above in Human Resources Management or a related discipline.

  • Minimum of 5 years of experience in a sizable and multicultural fast-paced environment.

  • Prior experience the Aviation industry is a strong advantage.

  • Ability to communicate with and influence key business stakeholders on various complex and challenging HR matters, able to identify and provide sound solutions.

  • Well-versed in Hong Kong employment-related legislation.

  • Strong Microsoft Office skills, particularly in Excel and PowerPoint.

   

  Desirable Qualities:

  • Ability to work effectively as part of a team, take ownership, and proactively contribute ideas, views, and recommendations.

  • Exceptional interpersonal and communication skills and the ability to influence and tactfully deal with all types of people and complex employee relations issues.

  • High integrity with an ability to work discretely and sensitively in complex and ambiguous environments.

  • A highly motivated self-starter, able to work autonomously in a fast-paced environment with minimum supervision.

  • Highly organized with excellent planning skills and detail-oriented with an ability to meet tight deadlines.

  • A flexible, pro-active, and collaborative approach to problem solving and team working, with an ability to gain acceptance from challenging stakeholders.

  • Embracing the cultural diversity and sensitivity of all colleagues and the ability to understand and respect different perspectives with an open mindset.

  • Good command of spoken and written English and Chinese.

• Officer – Integrated Service Centre

  Job Duties:

  • Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements

  • Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents

  • Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)

  • Liaise closely and coordinate with aircraft operators and agents, MROs, service providers and airport’s Control Authorities on flight operation and services requirement

  • Plan and arrange ramp services to ensure smooth daily operation

  • Perform ad hoc duties as assigned by Superior

  Requirements:

  • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience

  • Customer-oriented with good interpersonal skill and serving attitude

  • Initiative, detail-oriented and good team player

  • Good command of both spoken and written English / Chinese

  • Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus

  • Shift duty is required